Privacy Policy

Introduction

Bookentic, operated by ARMA STRUCTURED FLOWS LLC, respects user privacy and is committed to protecting personal information. This Privacy Policy explains how ARMA STRUCTURED FLOWS LLC (Bookentic) collects, uses, and safeguards information when users access the website and services at https://bookentic.com.

Information Collected

ARMA STRUCTURED FLOWS LLC (Bookentic) may collect the following personal information:

• Full name
• Email address
• Phone number
• Appointment details and booking history
• IP address and device information
• SMS opt-in consent records (timestamp, source page, opt-in type)
• Any information voluntarily provided through the website

Use of Information

ARMA STRUCTURED FLOWS LLC (Bookentic) uses collected information to:

• Schedule and manage appointments
• Send appointment reminders and confirmations via SMS and email
• Communicate important service-related information
• Process payments and manage billing
• Improve the platform and services
• Comply with legal obligations

SMS Messaging & Consent

ARMA STRUCTURED FLOWS LLC (Bookentic) sends two types of SMS messages:

(1) Transactional SMS – Appointment confirmations, reminders, and account-related updates.
(2) Marketing / Promotional SMS – Special offers, discounts, and platform announcements.

SMS messages from ARMA STRUCTURED FLOWS LLC (Bookentic) are only sent to users who have explicitly opted in via the SMS Consent Form. Consent is voluntary and can be withdrawn at any time.

• Message frequency varies based on booking activity
• Message and data rates may apply
• Reply STOP to unsubscribe at any time
• Reply HELP for assistance

Data Sharing Policy

ARMA STRUCTURED FLOWS LLC (Bookentic) does not sell, rent, or share personal information or mobile opt-in information with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties. This applies to all data collected through the Bookentic SMS messaging program.

ARMA STRUCTURED FLOWS LLC (Bookentic) uses trusted third-party service providers solely to operate the platform (e.g., Twilio for SMS delivery). These providers are contractually prohibited from using user data for any purpose other than providing services to ARMA STRUCTURED FLOWS LLC (Bookentic). SMS opt-in data is not provided to these providers for their own use.

Data Retention & Security

ARMA STRUCTURED FLOWS LLC (Bookentic) retains personal information only as long as necessary to provide services and comply with legal obligations. Industry-standard security measures including encryption, secure servers, and access controls are implemented to protect data from unauthorized access, disclosure, or misuse.

User Rights & Choices

Users have the right to:

• Access the personal information held by ARMA STRUCTURED FLOWS LLC (Bookentic)
• Request correction of inaccurate information
• Request deletion of personal data
• Withdraw SMS consent at any time by replying STOP
• Opt out of marketing communications

Cookies & Tracking

ARMA STRUCTURED FLOWS LLC (Bookentic) may use cookies and similar tracking technologies to improve the user experience on the website. Cookies help understand how visitors interact with the platform. Cookie settings can be controlled through browser preferences. Disabling cookies may affect certain features of the Bookentic website.

Changes to This Policy

ARMA STRUCTURED FLOWS LLC (Bookentic) may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Users are encouraged to review this policy periodically. Continued use of Bookentic services after any changes constitutes acceptance of the updated policy.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact ARMA STRUCTURED FLOWS LLC (Bookentic):

ARMA STRUCTURED FLOWS LLC (Bookentic)
Email: support@bookentic.com
Website: https://bookentic.com